Terms of Service

Terms of Service

Last updated: June 2026

1. Overview

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

3. Products & Pricing

We reserve the right to modify or discontinue any product at any time without notice. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

4. Shipping & Customs

Our products ship from our warehouse outside the United States. Standard delivery takes 7-15 business days. You are responsible for any customs duties, import taxes, or fees charged by your country. We cannot predict or control these charges — check with your local customs office if you're unsure.

5. Pet Product Disclaimer

Our products are designed for pet use only. They are not intended to diagnose, treat, cure, or prevent any medical condition in animals. Always supervise your pet when using any product. If your pet has existing health conditions, consult your veterinarian before use. ComfyWags is not liable for any injury or harm resulting from misuse of our products.

6. Returns & Refunds

Our return policy is outlined on our Shipping & Returns page. We offer a 30-night trial on all products. Due to the nature of cross-border shipping, we may issue refunds without requiring a return at our discretion.

7. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Errors & Inaccuracies

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

10. Contact Information

Questions about the Terms of Service should be sent to us at hello@comfywags.com.